PROJECT NAME

E-Commerce Redesign

SKILLS
User Workflows, Low Fidelity Interactive Wireframing, Content Writing
STAKEHOLDERS
Blue Nile Inc.

Challenge

In 2014 Blue Nile Inc. contracted a design agency to pioneer a redesign of their highest hitting SEO pages: Education. The contracting company was tasked with redesigning their primary education pages, the 4 Cs of diamond buying (Cut, Color, Clarity and Carat). After the design agency delivered the redesign, I was tasked with rewriting and redesigning the remaining 40+ pages into the design patterns defined by the agency.

Workflows, Wireframes & Content Writing

Given a 3-month turnaround to have the pages implemented and ready for publishing for the upcoming holiday season, I identified the list of pages, grouped each into common categories (gemstones, pearls, wedding rings, etc.) and instantiated a weekly working session with internal subject matter experts to facilitate collaborative re-write and design sessions by category. User workflows were continuously iterated throughout the process as new feedback was gained on each category.

I established a 2-week agile approach to the effort by reviewing content in week 1 for a specific category with the SME's and our content writer, then in week 2 our talented content writer (Ali Smith) and I would present the rewrite and low fidelity interactive prototypes, gain feedback on those pages and then pass the final iteration designs and content to another designer to finalize the high-fidelity deliverables. Due to the time constraints - we were not able to conduct user testing.

Low Fidelity Interactive Prototypes

Diamond Shape Low Fidelity Prototype >

Colored Diamonds Low Fidelity Prototype >

Wedding Rings Low Fidelity Prototype >

Engagement Rings Low Fidelity Prototype >

Diamond Wedding Rings Low Fidelity Prototype >

Results

Over 40 pages were rewritten, redesigned and implemented in less than 3 months.

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